Please contact us by telephone for questions concerning your personal file or our programs, services and activities.
There is only one address in Montréal where you can submit by mail your immigration application or any other document, regardless of where you are living in the world.
You can also use our email box for general questions about our programs, services and activities.
See also our information capsules accessible 24 hours a day. (French, English and Spanish)
Complaints and quality of services
If you are unsatisfied with the MICC's services or you have suggestions on how we can improve our services, see the section Plaintes et qualité des services (Complaints and quality of services).
Note: The Commissaire aux plaintes et à la qualité des services does not reply to information requests or requests concerning the progress of a file. Please refer to the Telephone and E-mail sections above.